Tech Corner
There’s an app for that!

Payment Systems Worldwide will soon provide merchants the option to process using your existing cellular phone by either keying card information by hand or with a swipe reader. To learn more, please contact us.

 

 

We’ve Moved!
Our new home is:
4700 Stockdale Hwy, Suite 104
Bakersfield, CA 93309
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Our phone and fax numbers remain the same:
1.866.PARTNRS (727.8677)

661.323.9700

661.323.9701 (fax)


Seasons Greetings!

11.30.10

Seasons Greetings!
          
Payment Systems Worldwide
wishes all of our merchants a joyous and prosperous holiday season. We would like you to continue to practice safe procedures over the busy shopping season to protect your business and your customers from theft and fraud. Below we have listed tools that will ensure your business and your customer's are safe.


Transaction Checklist:
    
       Make sure all transactions are swiped or manually imprinted at the point of sale.

      Always ask for the customer's driver's license before swiping a card.

      Obtain customer's signature on every sales slip and make sure it matches the name on the credit card and driver's license.


Protection Against Fraud:

     
 Always use the voice authorization when receiving a Call or PIC message on the terminal screen. This may be due to a lost or stolen card. 

       Do not break purchases up into two transactions using the same card. This can result into chargebacks for you as well as costly fees.

       Be alert to phone orders that may be considered  suspicious such as unusually large orders, requests to use two different cards for purchasing and shipping, and orders that are requested to ship overseas. 


Situations to Avoid:

       Do not accept a card that receives a decline response at the terminal. 

       Do not accept cards that have an expiration date prior to the date of the sale.

       Do not give cash refunds for returned goods or cancelled services orginally purchased with a credit card. 

       Do not process credit card transactions for sales belonging to another business.

        Do not process your own personal or business credit cards at your place of business.



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Technical support is available six days a week, Monday through Friday, between 7:30 a.m. and 4:30 p.m. (PST); Saturdays we feature 24-hour on-call service. Please contact us for issues requiring technical support.


Customer Service is available Monday to Friday, 7:30 a.m. to 4:30 p.m. (PST) for information concerning your account and most every question you have.

 

To open a new merchant account, please call our office Monday through Friday between 7:30 a.m. and 4:30 p.m. (PST) or fill out the online application. Our sales team is also readily available should you need assistance.


Live Chat is now available from 7:30 a.m. to 4:30 p.m. (PST).