What is the difference between a retail and a MOTO account?

Retail accounts are for card-present situations when cards are being swiped at the location at least 75% of the time. A mail order/telephone order or internet account is used when the card and customer are not present at the merchant’s location.

Answers | Our Experts Respond to Your Questions

Payment Systems Worldwide answers the most common merchant questions. If you have a question not answered below, please don’t hesitate to contact us.